Frequently Asked Questions
How long does it take to ship?
✈ Free Worldwide Shipping on All Orders ✈
Order Processing: 1-2 Business Days.
The US (4-7 business days)
Canada(4-7 business days)
European countries(5-9 business days)
Other countries (7-20 business days
Do I need to pay any custom duty?
It’s extremely rare. We prepay customs duties for all European Union countries and many others (a benefit few merchants offer!). The likelihood of you being charged customs fees is less than 1%
Refund and exchange
Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: panshuaic@hotmail.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at panshuaic@hotmail.com
Unlock the power of transformation and good fortune with this unique jade pendant.
Carved from natural Xiuyan jade, this handcrafted pendant features an intricate “koi fish chasing a dragon’s pearl” design – a classic symbol of perseverance, success, and harmony in Chinese folklore. Whether you're into cultural symbolism, spiritual jewelry, or just love meaningful pieces with an elegant vibe, this pendant is a perfect match.
🌿 Why You'll Love It:
-
Authentic Xiuyan Jade – Known for its smooth texture and soft green hues
-
Symbolic Design – “Koi & Dragon with Pearl” symbolizes ambition, luck & balance
-
Hand-Carved Variants – No two pendants are the same; contact us to choose your favorite pattern
-
Two Size Options – 26mm for subtle style, 45mm for a bold statement
-
Unisex Appeal – Great for everyday wear, gifting, or as a spiritual charm
Whether you're looking for a protective talisman, a thoughtful gift, or a piece that tells a story — this jade pendant makes a meaningful addition to your collection.
🌟 No Two Thangkas Are Ever the Same 🌟
Please note that each Thangka pendant is delicately hand-painted by skilled artisans. Variations in size, color, and brushwork are to be expected — these subtle differences are not defects, but soulful signs of the artist's hand. Each piece is a sacred original, meant to resonate with you and your personal journey.
Customer service email: panshuaic@hotmail.com
Currently, all orders enjoy free shipping!
We will ship within 3 working days and send tracking information via email.
The average shipping time is 7-14 working days.
For more shipping details, please check the link: Shipping Policy
Your satisfaction is our top priority.If you are not satisfied within 30 days of receiving our product, we will gladly refund your money or replace the product with one that meets your expectations.For details, please view the link: Refund Policy